

SHOWCASING MY SKILLS
AND EXPERIENCE
IT PROFESSIONAL
SKills
Operating Systems
80%
Programming Language
60%
Hardware
90%
Networking
75%
Regulations
60%
Tools & Software
80%
RESUME
Results-driven IT specialist with experience in system administration, IT management, and cybersecurity. Skilled in operating systems (Windows, macOS, Linux), networking (TCP/IP, OSI Model, Ethernet), and programming languages (PowerShell, C, HTML, JavaScript). Dedicated to leveraging technology to drive business growth and efficiency. Explore my portfolio to discover how I've helped organizations thrive in the digital landscape.

PORTFOLIO
EXPERIENCE
Sept 2022-Present
Acorn Early Learning Centre
Jan 2023-Nov 2023
SYSTEM ADMINISTRATOR (Casual)
Summary:
Managed IT infrastructure and implemented robust security measures to enhance operational efficiency and ensure compliance with industry standards.
Key Responsibilities:
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Conducted vulnerability assessments and incident responses, reducing security risks by 40%.
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Resolved IT tickets with a 95% resolution rate within SLA.
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Ensured compliance with data protection standards, including GDPR.
Levac Propane Levac Inc
IT MANAGER
Summary:
Oversaw IT operations, enhanced infrastructure security, and collaborated with vendors to drive organizational growth.
Key Responsibilities:
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Upgraded network systems, reducing downtime by 25%.
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Collaborated with Managed Service Providers to implement cost-effective IT solutions.
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Prepared detailed IT reports to guide strategic decision-making.
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Managed vendor relationships and ensured adherence to department budgets.
.
2015-2018
Ginga Technology Solutions
May 2022 - Jul 2022
SYSTEM ADMINISTRATOR
Summary:
Supported a wide range of IT systems, providing technical solutions and delivering advanced security protocols for businesses.
Key Responsibilities:
-
Installed and optimized software and hardware for seamless operations.
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Provided Level 1, 2, and 3 technical support, resolving complex IT challenges.
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Delivered training programs for staff on cybersecurity best practices.
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Reduced system vulnerabilities by 30% through strategic upgrades.
CATSA
IT SECURITY ANALYST
(SUMMER STUDENT)
Summary:
Specialized in identifying and mitigating security threats while developing policies to strengthen cybersecurity frameworks.
Key Responsibilities:
-
Responded to security incidents, improving response time by 50%.
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Designed security awareness workshops, increasing employee engagement with cybersecurity protocols.
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Monitored emerging threats and developed preemptive strategies.